Data Protection & Privacy
Wang368 is committed to protecting your personal data with the same rigour we apply to our platform's security architecture. This Privacy Policy explains precisely what information we collect, why we collect it, how we use it, and what rights you have over your data. Please read this document in full before using our services.
Our Data Commitments
These six principles summarise our data protection approach. The full legal text follows in the sections below.
Wang368 does not sell, rent, or broker your personal data to any third party for commercial purposes. Your information is used solely to operate your Account and comply with our legal obligations — nothing else.
All data transmitted between your device and the Wang368 platform is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including financial records and identity documents — is encrypted using industry-standard AES protocols on secured servers.
We collect only the personal data that is genuinely necessary to provide our services, comply with regulatory requirements, and protect the integrity of the platform. We do not collect data for the sake of it — every data point has a defined and documented purpose.
You have the right to access, correct, port, and request deletion of your personal data. Wang368 maintains a straightforward process for handling data subject requests and will respond within 30 days. Details are set out in Section 8 of this Policy.
Where we engage third-party service providers — such as payment processors and identity verification partners — they are bound by strict data processing agreements. They may access only the minimum data required for their specific function and may not use it for any other purpose.
We do not hold your data indefinitely. Personal data is retained only for as long as is necessary for the stated purpose or as required by applicable law — typically 5–7 years for transaction and KYC records. Data no longer required is securely deleted or anonymised.
This Privacy Policy (the "Policy") is published by Wang368, the operator of the online gaming and sports betting platform accessible at wang368.cam (the "Platform"). It sets out how Wang368 collects, uses, stores, shares, and protects personal data provided by or generated by users ("Players", "You", "Your") in the course of registering an Account or using our services.
This Policy forms part of the overarching agreement between you and Wang368, alongside our Terms & Conditions and any promotion-specific terms. By creating an Account or using the Platform, you confirm that you have read and understood this Policy and consent to the data processing activities described herein.
Wang368 takes data protection seriously. We have structured this Policy to be transparent and readable — not to bury obligations in dense legal language. If anything is unclear, please contact our Data Protection team using the details set out in Section 15.
Scope: This Policy applies to personal data collected through the Wang368 website, mobile platform, customer support interactions, and any associated applications. It does not apply to third-party websites that may be linked from our platform.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could identify a natural person, including name, identification number, contact details, IP address, and financial information. |
| Processing | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| Data Controller | The entity that determines the purposes and means of processing personal data — in this case, Wang368. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller under a contractual arrangement — e.g., payment service providers. |
| Consent | A freely given, specific, informed, and unambiguous indication of a Player's agreement to the processing of their personal data for a stated purpose. |
| KYC | Know Your Customer — the identity and age verification process used by Wang368 to confirm a Player's identity, age, and payment method ownership. |
| Cookie | A small text file stored on a user's device by a website, used to remember preferences, maintain sessions, and support analytics. |
Wang368 is the Data Controller responsible for the personal data collected through the Platform. As Data Controller, Wang368 is accountable for ensuring that all personal data is collected, processed, and stored in compliance with applicable data protection law.
Where Wang368 engages third-party Data Processors — such as payment processing companies, KYC verification partners, and analytics providers — those relationships are governed by written data processing agreements that obligate the Processor to: (a) process personal data only on Wang368's documented instructions; (b) implement appropriate technical and organisational security measures; and (c) not subcontract data processing without Wang368's prior consent.
Our Commitment: Wang368 maintains an internal register of all data processing activities and conducts periodic reviews to ensure compliance with this Policy and applicable data protection standards.
When you register an Account, complete the KYC process, make a deposit or withdrawal, or contact our support team, you provide Wang368 with personal data that may include:
When you access the Platform, Wang368 automatically collects certain technical and behavioural data, including:
Wang368 may receive supplementary personal data from trusted third-party sources in the following circumstances:
Wang368 does not purchase marketing lists or acquire personal data from data brokers. All third-party data flows are strictly functional — tied to operating your Account, processing your payments, or protecting the platform's integrity.
Wang368 processes personal data only where we have a valid legal basis to do so. The table below sets out the primary purposes for which we process personal data and the corresponding legal basis:
| Processing Purpose | Legal Basis | Details |
|---|---|---|
| Account registration and management | Contract performance | Necessary to create and administer your Wang368 Account. |
| Identity and age verification (KYC) | Legal obligation / Contract | Required to confirm you are 21+ and to satisfy regulatory obligations. |
| Processing deposits and withdrawals | Contract performance | Necessary to execute financial transactions on your behalf. |
| Fraud prevention and security monitoring | Legitimate interest | Detecting and preventing unauthorised access, bonus abuse, and financial crime. |
| Responsible gambling compliance | Legal obligation | Maintaining self-exclusion registers and enforcing deposit limit requests. |
| Customer support communications | Contract performance / Legitimate interest | Responding to enquiries, resolving disputes, and improving service quality. |
| Platform analytics and improvement | Legitimate interest | Understanding platform usage to improve user experience and performance. |
| Marketing communications (opt-in only) | Consent | Sending promotional offers to Players who have opted in. Withdrawable at any time. |
| Legal record-keeping and compliance | Legal obligation | Maintaining records as required by applicable financial and gaming regulations. |
Wang368 shares personal data with the following categories of Data Processors, solely to the extent necessary for them to perform their contracted function:
Wang368 may disclose personal data to competent regulatory, governmental, or law enforcement authorities where required to do so by applicable law, court order, or regulatory directive. Such disclosures will be limited to the minimum data necessary to satisfy the legal obligation.
Wang368 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable law. Our standard retention schedules are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + 7 years after closure | Legal obligation (financial record-keeping) |
| KYC documents | Duration of Account + 7 years after closure | Regulatory compliance |
| Transaction records | 7 years from transaction date | Legal obligation |
| Customer support logs | 3 years from interaction date | Legitimate interest (dispute resolution) |
| Marketing preferences | Until consent withdrawn or Account closed | Consent |
| Self-exclusion records | Duration of exclusion + 5 years | Legal obligation (responsible gambling) |
| Technical/session logs | 13 months from collection | Legitimate interest (security monitoring) |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
Subject to applicable law, you have the following rights in relation to your personal data held by Wang368. You may exercise any of these rights by contacting our Data Protection team using the details in Section 15. We will respond to all valid requests within 30 days.
Identity Verification: To protect your data from unauthorised access, Wang368 will verify your identity before processing any data subject request. We may ask for confirmation of the email address or phone number associated with your Account.
Cookies are small text files placed on your device when you visit the Wang368 Platform. They serve several functions: maintaining your logged-in session, remembering your preferences, enabling security features, and helping us understand how players navigate the Platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your session, process logins, and enable core Platform functions. Without these, the Platform cannot function. | No — required for Platform operation |
| Functional | Remember your preferences such as display language, preferred payment method, and game lobby layout. | Yes — may affect user experience |
| Analytical | Aggregate data on how users navigate the Platform to help us identify areas for improvement. Data is anonymised wherever possible. | Yes — opt out via cookie preferences |
| Security | Help detect and prevent fraudulent activity, bot traffic, and suspicious login attempts. | No — required for platform security |
You may manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookie categories may impair Platform functionality. Wang368 does not use third-party advertising cookies or cross-site tracking cookies.
Wang368 implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:
Your role in security: Wang368's security measures protect your data on our side. Please also protect your Account by using a strong, unique password and never sharing your login credentials. If you suspect your Account has been compromised, contact our support team immediately via live chat or at [email protected].
The Wang368 Platform is strictly intended for individuals aged 21 years and above. Wang368 does not knowingly collect personal data from individuals under the age of 21. Our registration and KYC processes include age verification steps to prevent minors from accessing the Platform.
If Wang368 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately: (a) suspend the relevant Account; (b) investigate and reverse any associated transactions where permissible; and (c) delete the minor's personal data unless retention is required for legal or fraud investigation purposes.
If you believe that a minor has registered an Account on Wang368, please contact our support team immediately using the details in Section 15.
Wang368 primarily stores and processes personal data within secure data centre facilities. In certain circumstances — particularly where third-party Data Processors operate infrastructure in multiple jurisdictions — your personal data may be transferred to or accessed from outside Malaysia.
Where such transfers occur, Wang368 ensures that appropriate safeguards are in place, which may include: contractual clauses that impose equivalent data protection standards; the use of processors who maintain international security certifications; and transfer impact assessments where required by applicable law.
By using the Wang368 Platform, you consent to the transfer of your personal data in the manner described in this section, subject to the safeguards described above.
The Wang368 Platform may contain links to third-party websites or services (for example, payment provider portals accessed during a deposit transaction). This Privacy Policy applies solely to the Wang368 Platform. Wang368 has no control over, and accepts no responsibility for, the privacy practices of any third-party website.
We strongly recommend that you review the privacy policy of any third-party service before providing them with personal data. Wang368 will not be held liable for any data processing activities conducted by third-party platforms or websites.
Wang368 may update this Privacy Policy from time to time to reflect changes in our data processing practices, operational requirements, or applicable law. When material changes are made, Wang368 will notify registered Players by email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date displayed at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform following notification of a revised Policy constitutes your acceptance of the updated terms.
Previous versions of this Policy are available upon request from our Data Protection team.
To exercise any of the rights described in Section 8, or to raise any question or concern about Wang368's data processing practices, please contact our Data Protection team using the following details:
Data Protection — Wang368
Email:
[email protected]
Live Chat:
Available 24/7 on the Wang368 Platform.
Response Time:
We will acknowledge your request within 5 business days and provide a full response within 30 days. Where requests are complex or numerous, we may extend this period by an additional 30 days and will inform you accordingly.
If you are dissatisfied with Wang368's response to a data subject request, or if you believe Wang368 has processed your personal data in breach of applicable data protection law, you have the right to lodge a formal complaint. Please first submit your complaint to Wang368 in writing using the contact details above, outlining the nature of your concern.
Wang368 will investigate all formal complaints in good faith and provide a written response. For further information about your rights under Malaysian law, you may also consult with the relevant government authority for personal data protection matters.
Your Data, Your Control
Your personal data is protected by bank-grade encryption and a team that takes privacy seriously. Wang368 is built for Malaysian players who value both great gaming and genuine security.
Wang368 is for players aged 21 and above only. Play responsibly.